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Kitt Letcher: Bringing Up Business



 

We Met Kitt Letcher, President And CEO At Better Business Bureau (BBB) Of Central Oklahoma, Inc., shortly after a bout of spring tornadoes had torn throughparts of the metro. Clad in jeans and tennis shoes, Letcher was preparing to canvass the damaged neighborhoods in a proactive attempt to inform vulnerable homeowners and protect them from the ubiquitous swarms of swindling, fly-by-night home repair scammers already making their rounds.

To an outside observer, it appeared to be just another day on the job for Letcher. But as she shared in our exchange, it was another day performing a calling that reminds her she’s exactly where she wants to be.


What is your hometown?

Tulsa.
 

Which high school?

Holland Hall.
 

Are you married?

Yes, almost 14 years to Stuart Letcher.
 

What was your first job?

I was an intern for the Tulsa Airport Authority. Part of my job was to give tours to school groups. The last tour I did was cut short one morning – it was September 11, 2001.
 

I understand the BBB is a nonprofit organization. Was I the last person to get that memo?

A lot of people think we’re a government agency, but we’re not. We are a 501C-6 nonprofit that has been serving most of the state for almost 85 years.
 

What led you into nonprofit work?

When I finished college, it took me a while to decide what I wanted to do. I’ve always had a desire to give back to my community. Once I focused on how I could do that, I knew I’d be happiest with a career in nonprofit work.
 

What are the most important lessons you learned from your parents?

There’s always a solution to every problem, so don’t let a problem become an obstacle to moving forward. Also, take advantage of opportunities when you see them.
Do you have siblings? Yes. I’m the youngest of three. I have an older sister and brother.
 

How do you define happiness?

Recognizing those perfect moments in life when they happen – not really big moments; even the most simple ones can be idyllic – and appreciating them, knowing there are so many things to be grateful for.
 

Is Kitt your given name or is it short for something else?

Kitt is my given name.
 

If you decided to change your name, what would it be?

Nooooooooo. Never! I would never change my name! Not in a million years!
 

Well, you’re like Cher or Madonna, really. You can get by with just using your first name and everyone knows who it is.

True, although people sometimes think I’m telling them my name is “Kent,” which would be even more unusual.
 

What’s the best decision you ever made?

There’s no single decision. Marrying my husband, of course, but even decisions I wish I hadn’t made were great decisions because they became learning moments of what not to do.
 

Who is the living person you most admire?

My mom. She’s so much and she jumps in to try anything because she wants to experience all of it.
 

Have you ever lost, sold or given away something you wish you hadn’t? No. I’m a big purger! I love to purge.

Is there something you’re happy you didn’t purge?

Yes. My grandmother was a very important part of my life. I’ve kept the first set of entertaining plates she bought. I don’t use them, but I love having them as a reminder of her.
 

Do you have a favorite hole-in-the-wall in OKC?

It’s not really a hole-in-the-wall, but I love Humble Pie on 15th Street in Edmond. Also, if it’s Saturday, my family and I will be at Big Truck Tacos.
 

Do you have a mentor?

Yes, two mentors – Debby Hampton (president and CEO of United Way of Central Oklahoma) and Patti Ripple (Division Head, Division of Business Administration at OSU/OKC) – two strong, dynamic women.
 

What are you proud of at the moment?

I’m very proud of the momentum we’ve built in the two years that I’ve been at the BBB. We’re celebrating our 85th anniversary and increasing our outreach to businesses in our service area.
 

What do you wish more people knew about the BBB?

We’re so much more than a place to call to file a complaint! Yes – if you have a complaint, please call, but we’re here to support businesses by giving them the tools and best practices they need for success. We want to be a resource for businesses.
 

What projects are on the horizon to do that?

We have a business development luncheon series that’s getting underway for May, June and July.
 

If you weren’t working in the nonprofit world, what profession would you have?

There is no “plan B!” I can’t imagine any other profession that would be as fulfilling. 



 

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Calendar

September 2018

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More than 20 speakers in a one-track session designed for the digital marketing professional, marketer, business owner or anyone interested in branding, PR, advertising, social media, SEO, search,...

Cost: $250

Where:
Tower Theatre
425 NW 23rd St
Oklahoma City, OK  73103
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Sponsor: BigWing
Telephone: 405.475.4185
Contact Name: Janelle Archer
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This year will mark the eighth time the John F. Kennedy Awards have been celebrated, honoring individuals making a significant contribution to Oklahoma, its communities and its people, while paying...

Cost: $300

Where:
Skirvin Hilton Hotel
1 Park Ave.
Oklahoma City, OK  73102
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Sponsor: Santa Fe Family Life Center
Telephone: 405-840-1817
Contact Name: James Timberlake
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More than 20 speakers in a one-track session designed for the digital marketing professional, marketer, business owner or anyone interested in branding, PR, advertising, social media, SEO, search,...

Cost: $250

Where:
Tower Theatre
425 NW 23rd St
Oklahoma City, OK  73103
View map »


Sponsor: BigWing
Telephone: 405.475.4185
Contact Name: Janelle Archer
Website »

More information

Price Tower Art Gallery in Bartlesville will host Women Artists of the West's 48th annual juried art exhibition, featuring over 200 original art works, created by women in all mediums, subjects...

Cost: Free 2018-09-21,22,23

Where:
Price Tower Art Gallery
510 S. Dewey Ave.
Bartlesville, OK  74003
View map »


Sponsor: Price Tower Arts Center
Telephone: 918.336.4949
Contact Name: Angelina Bourgou
Website »

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Escape the ordinary, and learn about OKC from a different point of view. Relax in the climate controlled cabin on one of our 65’ cruisers, or enjoy the breeze on the viewing deck and listen...

Cost: $15 for Seniors and kids under 12, $20 Adults

Where:
Regatta Landing
701 S. Lincoln Blvd.
OKC, OK  73109
View map »


Telephone: 405.702.7755
Contact Name: Business Office
Website »

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A fabulous art auction to raise money to help support Oklahoma A+ Schools at UCO.

Cost: $100

Where:
CHK|Central Boathouse
732 Riversport Dr.
Oklahoma City, OK  73129
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Sponsor: Oklahoma A+ Schools at UCO
Telephone: 405.974.3791
Contact Name: Heather Bryant
Website »

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The evening Cocktail Cruise offers stunning views of the downtown skyline, the Boathouse District and Finish Line Tower, the Wheeler Ferris wheel and quite possibly an amazing Oklahoma sunset. Come...

Cost: $15 for Seniors and kids under 12, $20 Adults

Where:
Regatta Landing
701 S. Lincoln Blvd.
OKC, OK  73109
View map »


Telephone: 405.702.7755
Contact Name: Business Office
Website »

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Join supporters in communities across the nation for the St. Jude Walk/Run to End Childhood Cancer during Childhood Cancer Awareness Month. This family-friendly event raises funds to support the...

Cost: $10 for adults or children six and older

Where:
Stars and Stripes Park
3701 S. Lake Hefner Drive
Oklahoma City , OK  73116
View map »


Telephone: 405.403.7762
Contact Name: Emily Drover
Website »

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Let’s end childhood cancer. Together! This September, supporters across the country will unite to participate in the St. Jude Walk/Run to End Childhood Cancer, an exciting, family-friendly...

Cost: $10 for Registration

Where:
Stars and Stripes Park
3701 S Lake Hefner Dr
Oklahoma City, OK  73116
View map »


Sponsor: ALSAC St. Jude Oklahoma City
Telephone: 405.403.7762
Contact Name: Emily Drover
Website »

More information

Price Tower Art Gallery in Bartlesville will host Women Artists of the West's 48th annual juried art exhibition, featuring over 200 original art works, created by women in all mediums, subjects...

Cost: Free 2018-09-21,22,23

Where:
Price Tower Art Gallery
510 S. Dewey Ave.
Bartlesville, OK  74003
View map »


Sponsor: Price Tower Arts Center
Telephone: 918.336.4949
Contact Name: Angelina Bourgou
Website »

More information

Escape the ordinary, and learn about OKC from a different point of view. Relax in the climate controlled cabin on one of our 65’ cruisers, or enjoy the breeze on the viewing deck and listen...

Cost: $15 for Seniors and kids under 12, $20 Adults

Where:
Regatta Landing
701 S. Lincoln Blvd.
OKC, OK  73109
View map »


Telephone: 405.702.7755
Contact Name: Business Office
Website »

More information

The evening Cocktail Cruise offers stunning views of the downtown skyline, the Boathouse District and Finish Line Tower, the Wheeler Ferris wheel and quite possibly an amazing Oklahoma sunset. Come...

Cost: $15 for Seniors and kids under 12, $20 Adults

Where:
Regatta Landing
701 S. Lincoln Blvd.
OKC, OK  73109
View map »


Telephone: 405.702.7755
Contact Name: Business Office
Website »

More information

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